Privacy Policy

1. Who We Are

ZENVITH Lifesciences ("Company," "we," "us") is a pharmaceutical, nutraceutical, and ayurvedic manufacturing company with its registered office at SCO 249, Block B, 2nd Floor, Motia Plaza, Pinjore Nalaghar Road, Baddi, Solan, Himachal Pradesh – 173205, India.

Data Controller Contact: zenvithlifesciences@gmail.com

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone/mobile number, company name, and city submitted through our contact or franchise enquiry forms.
• Shipping & Billing Details: Address and location information required for order processing and delivery coordination.
• Career Application Data: Name, email, phone, city, work experience, job position applied for, and resume files (PDF/DOC/DOCX) submitted through our careers form.
• Business Inquiry Information: Details about your business, requirements, and interests in Third Party Manufacturing, PCD Pharma Franchise, or product sourcing.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via server logs.
• Cookie Data: Session cookies necessary for website functionality (see Section 7 below).

We do not collect sensitive personal data such as financial information, Aadhaar numbers, health records, or payment card details through this website.

3. Purpose of Information Collection

Your personal data is used for the following purposes:

• Processing inquiries and orders related to our products and services.
• Responding to franchise, manufacturing, or general business enquiries you submit.
• Processing and evaluating career applications submitted through our careers page.
• Customer support and ongoing business communication.
• Communicating information about our products, services, or business opportunities you have expressed interest in.
• Improving our products, services, and website performance through aggregated analytics.
• Maintaining website security and preventing fraudulent or unauthorized use.
• Complying with legal or regulatory obligations applicable to our business in India.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have voluntarily submitted your information through our forms.
• Legitimate Interests: To respond to business enquiries and manage our franchise and manufacturing relationships.
• Legal Obligation: Where processing is necessary to comply with applicable Indian laws and regulations.

5. Data Protection

We implement appropriate technical and organizational security measures to protect your information against:

• Unauthorized access to your personal data.
• Misuse or unlawful processing of your information.
• Accidental loss, disclosure, or destruction of data.

Our security measures include secure server infrastructure with HTTPS/TLS encryption, role-based access controls, regular security reviews, and prepared SQL statements to prevent injection attacks. Resume files are stored in a protected, non-publicly-accessible directory.

6. Data Retention

We retain personal data for the following periods:

• Contact Inquiries: 2 years from date of submission, unless an ongoing business relationship exists.
• Career Applications: 1 year from date of application. Successful candidate data is retained for the duration of employment and as required by law.
• Technical / Server Logs: 90 days.

After the retention period, data is securely deleted or anonymized.

7. Information Sharing

Zenvith Lifesciences does not sell, rent, or trade your personal information to third parties. Information may only be shared in the following circumstances:

• Internal Teams: Our HR, business development, and operations teams on a strict need-to-know basis.
• Order Fulfillment: With logistics and delivery partners to process and deliver your orders.
• Service Providers: Trusted third-party vendors who provide hosting, email, or CRM services under strict data processing agreements.
• Legal Compliance: Government bodies or law enforcement agencies where required by applicable law, court order, or regulatory directive in India.

8. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience, website performance, and service quality. We use strictly necessary session cookies to ensure basic functionality. We do not deploy advertising or third-party tracking cookies. You may configure your browser to block cookies, though this may affect certain website features such as form submissions.

9. User Consent & Communication

10. Your Rights

Subject to applicable Indian law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data where no legitimate basis for retention exists.
• Withdrawal of Consent: Withdraw consent for data processing at any time.
• Objection: Object to processing based on legitimate interests.

To exercise any of these rights, contact us at zenvithlifesciences@gmail.com. We will respond within 30 days.

11. Children's Privacy

Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, please contact us immediately for deletion.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, policies, or privacy practices of external websites. Accessing third-party links is entirely at your own risk.

13. Policy Changes

We reserve the right to modify or update this Privacy Policy at any time without prior notice. The updated version will be posted on this page. We encourage you to review this page periodically for updates. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Us