Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website operated by ZENVITH Lifesciences ("Company," "we," "our," or "us"). By accessing this website, submitting inquiries, or engaging in any business transaction with the Company, you agree to these Terms in their entirety.

2. About Us

Zenvith Lifesciences is an Indian pharmaceutical, nutraceutical, and ayurvedic company incorporated under the laws of India, with its registered office at SCO 249, Block B, 2nd Floor, Motia Plaza, Pinjore Nalaghar Road, Baddi, Solan, Himachal Pradesh – 173205. We are engaged in:

• Third Party Pharmaceutical Manufacturing
• PCD Pharma Franchise
• Pharmaceutical Products
• Nutraceutical Products
• Ayurvedic & Herbal Products

Our product portfolio includes tablets, capsules, syrups, protein supplements, softgel capsules, sachets, wellness products, and healthcare formulations.

3. Use of Website

You may use our website only for lawful business and informational purposes. The following activities are strictly prohibited:

• Unauthorized access to website data or servers.
• Website tampering, disruption, or introducing harmful software or malware.
• Copying, reproducing, or misusing website content without prior written permission.
• Transmitting unsolicited commercial communications (spam).
• Using automated tools, bots, or scrapers to extract data without consent.
• Using the website for illegal, fraudulent, or unauthorized activities.

We reserve the right to suspend or terminate access to users violating these conditions without prior notice.

4. Intellectual Property Rights

All content available on this website is the intellectual property of Zenvith Lifesciences and protected under applicable copyright and trademark laws. This includes but is not limited to:

• Logos, brand identity, and trademarks.
• Product images, graphics, and designs.
• Text content, product information, and downloadable materials.
• Software, code, and website architecture.

No material may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from ZENVITH Lifesciences.

5. Product Information

All product information, specifications, and therapeutic details published on this website are provided for general informational and business purposes only. Please note:

• Product packaging and appearance may vary slightly from images shown.
• Product availability may change without prior notice.
• Information is not intended as medical advice or a substitute for professional healthcare guidance.
• Products should not be used for self-diagnosis or self-medication.
• Content is directed at licensed pharmaceutical distributors, medical representatives, and business partners — not end consumers.

All products should be used under proper healthcare professional guidance. Information on this website should not be considered medical advice.

6. Orders & Payments

7. Shipping & Delivery

Delivery timelines may vary depending on various factors including:

• Delivery location and distance from our facility.
• Transportation and logistics conditions.
• Operational circumstances and order volume.
• Third-party logistics service availability.

Customers must provide accurate and complete delivery details. Zenvith Lifesciences shall not be held responsible for delays caused by external logistics providers or unforeseen circumstances beyond our control.

8. Returns & Replacement

• Replacement requests must be submitted with valid proof (photographs/unboxing video).
• Replacement is subject to verification by our team.
• Approved replacements will be dispatched at the earliest convenience.

9. Franchise & Manufacturing Agreements

Any PCD pharma franchise agreement, third-party manufacturing contract, or business arrangement between the Company and a partner shall be governed exclusively by the separately executed written agreement between both parties. Key points:

• No content on this website constitutes a binding offer or contract.
• All business terms are finalized only through duly signed agreements.
• Business discussions, enquiries, or quotations do not constitute contractual obligations.

10. Privacy & Confidentiality

Customer privacy is important to us. Personal information shared through inquiries, contact forms, or communications is handled responsibly and in accordance with our Privacy Policy. We do not sell or misuse customer data.

By contacting us, you consent to receive communication through phone calls, WhatsApp, and email messages for business inquiries, order updates, and support services. Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Third-Party Links

This website may contain links to third-party websites for informational or convenience purposes. ZENVITH Lifesciences has no control over the content, availability, or privacy practices of such sites and does not endorse or accept responsibility for them. Accessing third-party links is entirely at your own risk.

12. Limitation of Liability

Zenvith Lifesciences shall not be liable for:

• Direct or indirect damages arising from use of our website or services.
• Business losses, data loss, or loss of profits.
• Product misuse or misinterpretation of website information.
• Delays or failures caused by third-party logistics or service providers.
• Website interruptions, errors, or unavailability.

Use of our website and products is at your own discretion and responsibility. This website and its contents are provided on an "as-is" and "as-available" basis without any warranties of any kind, either express or implied.

13. User Feedback & Suggestions

Any feedback, suggestions, testimonials, or ideas voluntarily shared with us may be used for service improvement, marketing, or business purposes unless otherwise restricted in writing by the submitter at the time of sharing.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of courts located in Baddi, Himachal Pradesh, India.

15. Policy Updates

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically for updates. Your continued use of the website after any modifications constitutes your acceptance of the updated Terms.

16. Termination Rights

We reserve the right to suspend or terminate website access without notice in case of:

• Violation of any of these Terms & Conditions.
• Fraudulent or unauthorized activity.
• Harmful, illegal, or disruptive actions affecting the website or other users.
• Any conduct deemed detrimental to the interests of ZENVITH Lifesciences.

17. Contact